BIZA Shoes Privacy Policy

Last Updated: August 13, 2026

BIZA Shoes is operated by Tribute Retail Inc., doing business as BIZA Shoes (“BIZA Shoes,” “BIZA,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit or use our website, purchase or return products, create an account, communicate with us, interact with our marketing, or otherwise use our online services (collectively, the “Services”).

Our online store is powered by Shopify. Shopify and other service providers may process personal information in connection with providing the Services to us and to you.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, use, disclosure, or processing of personal information, this Privacy Policy controls.

This Privacy Policy is intended primarily for individuals in the United States. Depending on where you live and whether an applicable privacy law applies to our activities, you may have additional rights described below.

1. Personal Information We Collect

“Personal information” generally means information that identifies, relates to, describes, or can reasonably be linked to an individual or household. It does not include information that has been lawfully de-identified or aggregated so that it cannot reasonably be linked to you.

Depending on how you interact with BIZA Shoes, we may collect the following categories of personal information:

Contact and Identity Information

This may include:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account or customer identifiers

Order and Commercial Information

This may include:

• Products viewed
• Products placed in your cart or wishlist
• Products purchased
• Order history
• Returns and exchanges
• Discounts or promotions used
• Shipping and fulfillment information
• Customer-service history
• Product preferences and interests

Payment and Transaction Information

When you make a purchase, payment information is generally collected and processed by Shopify, Shopify Payments, PayPal, card networks, banks, or other payment providers used for the transaction.

BIZA Shoes may receive transaction information such as:

• Payment method type
• Payment authorization or confirmation
• Billing information
• Transaction amount
• Payment status
• Fraud-prevention information

We do not need to receive or store your complete payment-card number or card security code in order to operate our store when those details are processed directly by our payment providers.

Account Information

If you create an account, we may process:

• Login or account identifiers
• Account preferences
• Saved addresses
• Order history
• Account settings

Authentication credentials may be handled by Shopify or other service providers supporting the account functionality.

Communications

We may collect information you provide when you:

• Contact customer service
• Request a return or exchange
• Submit a product question
• Send us an email
• Contact us by phone
• Submit a review or other feedback
• Communicate with us through another customer-service channel

Device, Internet, and Usage Information

When you use the Services, we or our service providers may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Device or online identifiers
• Pages viewed
• Referring pages
• Approximate location derived from an IP address
• Dates and times of visits
• Interactions with products, pages, advertisements, emails, and website features
• Shopping-cart and checkout activity

Inferences and Preferences

We or our service providers may derive preferences or likely interests from information such as purchases, browsing activity, product views, cart activity, and interactions with marketing.

2. Sensitive Personal Information

Certain privacy laws define specific information as “sensitive personal information” or “sensitive data.”

BIZA Shoes does not intentionally collect sensitive personal information for the purpose of inferring characteristics about you.

Information associated with payment, account login, or fraud prevention may qualify as sensitive under certain laws. When such information is processed, we use it for purposes reasonably necessary to complete transactions, secure accounts, prevent fraud, provide the Services, comply with law, or for other purposes permitted by applicable privacy law.

Payment-card credentials are generally processed by our payment providers rather than stored directly by BIZA Shoes.

3. Sources of Personal Information

We may collect personal information:

• Directly from you, such as when you place an order, create an account, request a return, sign up for marketing, submit a review, or contact us.
• Automatically, through cookies, pixels, tags, software development kits, local storage, and similar technologies when you use the Services.
• From Shopify and our service providers, including providers supporting payments, fraud prevention, fulfillment, shipping, analytics, customer service, website hosting, and marketing.
• From advertising and marketing partners, when permitted by law.
• From social media or other third-party services, when you interact with BIZA through those services or choose to connect information from them.
• From other lawful sources, where permitted by applicable law.

4. How We Use Personal Information

We may use personal information for the following purposes:

Provide and Fulfill the Services

Including to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Process returns, refunds, and exchanges
• Maintain customer accounts
• Provide product and sizing information
• Provide customer support
• Communicate about orders and transactions
• Remember shopping preferences
• Provide requested website functionality

Improve and Personalize the Shopping Experience

Including to:

• Understand how customers use our website
• Improve navigation, content, products, and Services
• Recommend products
• Personalize website content where permitted
• Measure website performance
• Develop and improve our ecommerce experience

Marketing and Advertising

Subject to applicable law and your choices, we may use personal information to:

• Send promotional emails
• Send promotional text messages when you have provided any consent required by law
• Display advertising
• Measure advertising performance
• Create or use audiences for advertising
• Personalize marketing based on interactions with BIZA and, where permitted, activity across websites or services

You may opt out of promotional email using the unsubscribe link included in marketing emails. Marketing text messages, if offered, will include applicable opt-out instructions.

Security and Fraud Prevention

Including to:

• Detect and prevent fraudulent transactions
• Protect accounts
• Detect malicious activity
• Secure our website and systems
• Investigate suspected abuse
• Protect BIZA, our customers, Shopify, service providers, and others

Legal and Business Purposes

Including to:

• Comply with applicable laws
• Maintain records required for tax, accounting, transaction, or legal purposes
• Respond to valid legal requests
• Establish, exercise, or defend legal claims
• Enforce our Terms and policies
• Conduct audits and compliance activities
• Support a corporate transaction, financing, restructuring, merger, acquisition, or sale of assets

5. Cookies and Similar Technologies

BIZA Shoes, Shopify, and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Services, remember preferences, understand website usage, maintain security, measure performance, and support advertising.

Depending on your location and applicable law, you may be able to control certain non-essential cookies or advertising technologies through a cookie banner, privacy settings, or the Your Privacy Choices link available through our website.

Browser settings may also allow you to block or delete certain cookies. Blocking cookies may affect the operation of some website features.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described in this Privacy Policy:

Shopify

Our online store is hosted and supported by Shopify. Shopify processes personal information to provide ecommerce, security, hosting, analytics, checkout, personalization, and related functionality.

Service Providers and Contractors

These may include providers of:

• Payment processing
• Fraud prevention
• Website hosting
• Information technology
• Cloud storage
• Shipping and fulfillment
• Customer support
• Analytics
• Email and text-message services
• Advertising measurement
• Professional, accounting, and legal services

Advertising and Marketing Partners

Subject to applicable law and your privacy choices, we may disclose or make available certain identifiers, commercial information, internet or device activity, and related information to advertising or marketing partners to measure advertising, create audiences, or provide targeted or personalized advertising.

Under some U.S. state privacy laws, certain advertising disclosures may be considered a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Where required, you may opt out as described in the Your Privacy Rights and Choices section below.

Parties You Direct Us to Interact With

For example, we may disclose information to a shipping recipient, social media service, or another party when you direct us to do so.

Affiliates and Corporate Transactions

We may disclose information within our corporate organization or in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

Legal, Security, and Protection Purposes

We may disclose information when reasonably necessary to comply with law, respond to valid legal process, investigate fraud, enforce our policies, protect safety, or protect the rights of BIZA Shoes, customers, service providers, or others.

7. Sale, Sharing, and Targeted Advertising

BIZA Shoes does not sell personal information for money in the traditional sense.

However, depending on the advertising and analytics technologies enabled on our website, certain disclosures of personal information to advertising or marketing partners may be considered a “sale” or “sharing” under California law or “targeted advertising” under other U.S. state privacy laws.

Where an applicable law gives you the right to opt out, you may use the Your Privacy Choices or Do Not Sell or Share My Personal Information link provided on our website, where available, or contact us using the information below.

We will also process recognized browser-based opt-out preference signals, such as Global Privacy Control, when required by applicable law and when the signal applies to the browser, device, or account involved.

8. Shopify and Shopify Network Intelligence

Shopify processes personal information in connection with operating and improving its platform and providing services to merchants and consumers.

If BIZA Shoes has enabled Shopify features that use Shopify Network Intelligence or other enhanced Shopify services, Shopify may use information from your interactions with BIZA Shoes together with information from interactions with Shopify or other participating merchants to provide eligible features such as analytics, personalization, fraud prevention, or advertising services.

Shopify may act independently with respect to certain processing it performs for those enhanced services. Shopify’s own Consumer Privacy Policy describes that processing and the privacy rights available directly through Shopify.

BIZA Shoes will configure Shopify privacy settings and opt-out tools as required for the features we use and applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may differ by category of information. Factors we consider may include:

• Whether you maintain an account
• Whether an order or return remains active
• Tax and accounting requirements
• Fraud-prevention needs
• Customer-service needs
• Warranty or dispute periods
• Legal or regulatory obligations
• Applicable limitation periods
• Whether information is needed to establish, exercise, or defend legal claims

When information is no longer reasonably necessary, we may delete, de-identify, or otherwise dispose of it in accordance with applicable law and our data-management practices.

10. Security

We use administrative, technical, and organizational safeguards designed to protect personal information.

No website, system, network, or transmission method can be guaranteed to be completely secure. You should use appropriate care when transmitting information online and protect passwords and account credentials from unauthorized use.

If you believe your BIZA account or personal information may have been compromised, contact us promptly.

11. Children’s Privacy

BIZA Shoes sells adult footwear and does not sell children’s shoes. Our Services are intended for a general adult audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13 in a manner not permitted by law, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child under 13 has provided personal information to BIZA Shoes may contact us using the information in the Contact Us section below.

We also do not knowingly sell or share personal information of consumers under 16 years of age in a manner requiring affirmative authorization under applicable law without obtaining any authorization required by that law.

12. Your Privacy Rights and Choices

Depending on where you live and whether the applicable privacy law applies to BIZA Shoes, you may have some or all of the following rights:

• Right to Know or Access — request information about personal information we collect, use, disclose, sell, or share.
• Right to Delete — request deletion of certain personal information, subject to legal exceptions.
• Right to Correct — request correction of inaccurate personal information.
• Right to Data Portability — request a copy of certain personal information in a portable format.
• Right to Opt Out of Sale or Sharing — opt out of certain disclosures defined as a sale or sharing under applicable law.
• Right to Opt Out of Targeted Advertising — opt out of processing for targeted advertising where applicable.
• Right to Opt Out of Certain Profiling — where applicable, opt out of profiling used in furtherance of decisions producing legal or similarly significant effects.
• Right to Limit Certain Uses of Sensitive Personal Information — where applicable and when we use sensitive personal information in a manner that triggers this right.
• Right to Appeal — residents of certain states may appeal our decision concerning a privacy-rights request.
• Right to Non-Discrimination — you will not receive unlawful discriminatory treatment because you exercised an applicable privacy right.

These rights are not absolute. We may deny or limit a request when permitted by applicable law.

13. How to Exercise Your Privacy Rights

Where available, you may use the Your Privacy Choices link on our website to exercise advertising opt-out rights.

You may also submit a privacy request by contacting:

Email: customerservice@bizashoes.com
Phone: (707) 566-7062

Please state that your request concerns privacy rights and provide enough information for us to understand and process the request.

We may need to verify your identity before completing certain requests. We will use information provided for verification only as permitted by applicable law.

Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf.

We may request proof that the agent has authority to act for you and may require you to verify your identity directly with us unless applicable law provides otherwise.

Appeals

If applicable law gives you a right to appeal a decision we make concerning your privacy request, you may submit an appeal using the contact information above and state that you are requesting an appeal of a privacy decision.

We will respond within the timeframe required by applicable law.

14. Global Privacy Control and Universal Opt-Out Signals

Where required by applicable law, BIZA Shoes will recognize and process qualifying browser-based opt-out preference signals, including Global Privacy Control (GPC) or another legally recognized universal opt-out mechanism.

These signals generally apply to the browser or device from which the signal is sent. If Shopify or our systems can reasonably associate the signal with a customer account, the preference may also be applied to the associated account where required or supported.

Except as required by applicable law, we do not respond to legacy browser “Do Not Track” signals.

15. Communication Preferences

You may unsubscribe from BIZA promotional emails at any time using the unsubscribe link in the email.

If you opt out of marketing, we may still send transactional or service communications, including:

• Order confirmations
• Shipping notices
• Return or refund information
• Account notices
• Customer-service communications
• Security messages
• Legally required communications

If BIZA offers text-message marketing, you may opt out using the instructions provided in the applicable text-message program.

16. Third-Party Websites and Services

The Services may contain links to websites, social networks, applications, or other services operated by third parties.

Their privacy practices are governed by their own policies. BIZA Shoes is not responsible for the privacy, security, or content practices of third-party services that we do not control.

17. International Visitors and Transfers

BIZA Shoes is based in the United States.

If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries where Shopify or our service providers operate.

Where applicable law requires specific safeguards for international transfers, those transfers will be handled using legally recognized transfer mechanisms or other lawful bases as applicable.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, Services, or legal requirements.

When we update the policy, we will revise the Last Updated date. We will provide additional notice of material changes when required by applicable law.

We intend to review our privacy disclosures periodically and at least as often as required by applicable law.

19. Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy-rights request, contact:

BIZA Shoes
Tribute Retail Inc.
145 3rd St
Santa Rosa, CA 95401
United States

Email: customerservice@bizashoes.com
Phone: (707) 566-7062

For returns and exchanges, please use the contact information provided in our Return & Refund Policy.